Quick Links
FAQ
Common questions answered
Privacy Policy
How we protect your data
Terms of Service
Our terms and conditions
Frequently Asked Questions
How do I subscribe to Appetizer Premium?
To subscribe:
- Open the Appetizer app
- Tap on your profile icon
- Select "Upgrade to Premium"
- Choose monthly or yearly plan
- Complete purchase through Apple
You'll get a 3-day free trial to try all premium features!
How do I cancel my subscription?
To cancel your subscription:
- Open Settings on your iPhone
- Tap your name at the top
- Tap Subscriptions
- Select Appetizer
- Tap Cancel Subscription
You'll continue to have access until the end of your billing period.
What's included in Premium?
Appetizer Premium includes:
- ✅ Unlimited AI recipe recommendations
- ✅ Unlimited ingredient scanning
- ✅ Unlimited meal plans
- ✅ Unlimited saved recipes
- ✅ Priority customer support
- ✅ Ad-free experience
How does the ingredient scanner work?
The ingredient scanner uses AI to identify ingredients:
- Tap the Scan button on the home screen
- Point your camera at ingredients
- Tap to capture the image
- Our AI will identify ingredients and suggest recipes
Tip: Make sure ingredients are well-lit and clearly visible for best results.
Can I use Appetizer offline?
Yes! You can access:
- ✅ Previously saved recipes
- ✅ Your cookbook
- ✅ Downloaded meal plans
- ✅ Recipe history
Note: AI features and new recipe generation require an internet connection.
How do I set dietary preferences?
To customize your dietary preferences:
- Tap your Profile icon
- Select Dietary Preferences
- Choose your diet type (vegetarian, vegan, keto, etc.)
- Add allergies or restrictions
- Save your preferences
All recipe recommendations will respect your preferences!
How do I save recipes?
To save a recipe:
- Open any recipe
- Tap the bookmark icon (📖) at the top
- Recipe is saved to your Cookbook
Access saved recipes anytime from the Cookbook tab.
How do meal plans work?
Meal planning is easy:
- Go to the Meal Plan tab
- Tap Create New Plan
- Choose your preferences (days, meals per day, cuisine)
- Let AI generate your personalized plan
- View recipes and auto-generated shopping list
Is my data private and secure?
Absolutely! We take privacy seriously:
- 🔒 All data is encrypted
- 🔒 We never sell your data
- 🔒 No advertising or tracking
- 🔒 Apple Sign In for enhanced privacy
Read our full Privacy Policy for details.
Can I export my recipes?
Yes! To export your data:
- Email us at thabanichaka@gmail.com
- Request a data export
- We'll send you all your recipes and meal plans
How do I delete my account?
To delete your account and all data:
- Go to Profile → Settings
- Scroll to Delete Account
- Confirm deletion
Or email us at thabanichaka@gmail.com
Warning: This action cannot be undone. All your recipes and data will be permanently deleted.
Troubleshooting
App crashes or freezes
Try these steps:
- Force close the app and reopen it
- Restart your device
- Check for app updates in the App Store
- Ensure you have the latest iOS version
- If problem persists, contact support
Subscription not working
If your subscription isn't active:
- Check your subscription status in iPhone Settings
- Ensure payment method is valid
- Try logging out and back in
- Restore purchases: Profile → Restore Purchases
- Contact us with your purchase receipt
Recipes not loading
If recipes won't load:
- Check your internet connection
- Try switching between WiFi and cellular data
- Close and reopen the app
- Clear app cache: Profile → Settings → Clear Cache
Ingredient scanner not working
For scanner issues:
- Grant camera permission: Settings → Appetizer → Camera
- Ensure good lighting
- Clean your camera lens
- Try scanning one ingredient at a time
- Update to the latest app version
Feature Requests
We love hearing your ideas! If you have a feature request or suggestion:
- Email us at thabanichaka@gmail.com
- Include a detailed description of your idea
- Explain how it would improve your experience
We read every suggestion and consider them for future updates!
Report a Bug
Found a bug? Help us fix it:
- Email thabanichaka@gmail.com
- Describe what happened
- Include steps to reproduce the issue
- Mention your device model and iOS version
- Attach screenshots if possible
We'll investigate and fix it as soon as possible!
Refund Policy
All purchases are processed through Apple. To request a refund:
- Go to reportaproblem.apple.com
- Sign in with your Apple ID
- Find your Appetizer purchase
- Select "Request a refund"
- Choose a reason and submit
Apple will review and process your request. Refund decisions are made by Apple, not Appetizer.
System Requirements
- Platform: iOS 14.0 or later
- Devices: iPhone, iPad
- Storage: Minimum 100 MB free space
- Internet: Required for AI features and syncing
- Camera: Required for ingredient scanning